Problem
- Loss of business opportunity by the lack of speed in dealing with orders.
- Time required to produce customer approval documents is too long.
- Overwork in the drawing department.
- Wrong use of the ERP system in place.
Suggested solutions
- Developing a relationship with the ERP system in place to obtain information necessary for the production of different drawings.
- Automating the order confirmation process by producing drawings automatically based on data from the ERP system.
- Developing an application that integrates with AutoCAD to produce manufacturing drawings about 80% of their product, again interfaced with their ERP.
Results
- Eliminating the bottleneck that occurred in the drawing department.
- Mobilization of drawers. The repetitive and duplicative processes have been automated leaving them the added value tasks.
- Full utilization of plant capacity.
- Better integration with the ERP system.